FAQ
What is the cost of delivery?
Orders which have a cart value of over R1250 will get free courier door-to-door delivery anywhere in South Africa.
A delivery fee will be calculated at checkout for orders with a cart value below R1250. Door-to-door courier delivery anywhere in SA.
How long will delivery take?
Note the lead time on light shades of 10 to 14 days.
For all other products, orders confirmed before 1pm Monday to Friday will be dispatched on the same day. Once an order is dispatched the delivery time frame depends on your location.
Main cities of SA will be 1 - 3 working days.
Non-main cities: 2 - 5 working days.
Rural/ outlying regions: 3 - 7 working days.
Tracking information will be sent to your email so that you can see the updates and estimated delivery times.
Do you accept returns?
Absolutely! Here's our full refund policy below to ensure that you are fully supported.
We want you to love your purchase, but if something isn’t right, we’re here to help. This policy sets out your rights and our responsibilities under South Africa’s Consumer Protection Act (CPA).
Why Choose Us?
Supporting local artists
We proudly partner with talented local artists, bringing their handcrafted creations to a wider audience while celebrating the skill, passion and stories behind every piece.
Fast & reliable shipping
We ensure quick order processing and safe delivery and you'll receive tracking information once the order is on it's way to you.
Hassle-Free Returns
Your satisfaction matters! If something isn’t right, we make returns simple and stress-free (see the refund policy at the bottom of this page for more info)